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Drivers call the registered number on the order 30 minutes before delivery. The Home Depot requests that customers receive their delivery in person. However, customers may request to have the delivery be left unattended. In that case, the delivery staff will leave the materials on the curb or in the nearest dry area.
However, if the wood is in usable condition, it’s worth checking with the store manager. They might accept the return if they feel they can resell the lumber in their scrap wood section. But, if they do, the likeliest scenario is you will get store credit for the lowest value of the wood.
Can You Return Wood To Home Depot Without A Receipt?
For instance, you can always purchase a pre-cut 2 x 4, but if your project’s length is 3 feet and 7/8 inches, you will need to make that addition cut yourself at home. Also, when staff shortages are present, Home Depot might suspend its wood-cutting services altogether. The staff won’t make precise cuts, so ask the employee to cut the wood slightly longer than you need. This way, you can trim it down the way you want it when you arrive at your job site.
Due to factors like liability and safety, customers are not allowed to use the power saws at Home Depot. Call the ProDesk if you have a larger wood-cutting project, especially if it involves several sheets of plywood or other lumber sheets. You can explain your project and order the necessary wood online or over the phone. The employee will make notes as to what cuts you need, and if you get a diligent helper, then you can pick up your lumber already cut.
Will Home Depot Cut Other Products Other Than Wood?
But, Lowe’s policy doesn’t accept returns on cut lumber since it’s a used item. Yes, the Home Depot offers free in-store lumber-cutting services. Also, limits on the size and number of cuts vary from store to store. It’s best to consult with the Pro Desk before completing the purchase.

To avoid any possible issues, it’s always helpful to call the store ahead of time to see what their specific size restrictions are. If that particular store can’t accommodate what you need, they may be able to recommend another location that can. Cutting wood in-store only allows for straight cuts as angled cuts take more time and effort to do. If you need to make angled cuts for your project, you may want to rent some of their equipment instead.
How Much Does It Cost?
Let’s go into more detail about what to do to get your wood cut at home depot. The primary purpose of Home Depot cutting your wood is so you can fit it inside your vehicle to take it home, so that’s why it only offers basic cuts. If you need to order exact custom measurements because you cannot cut the wood on your own, then you might want to look into a local shop. Additionally, you can always hire a contractor to come and cut your wood for you as well.

While it can vary from store to store, most Home Depots will give you the first two cuts for free. From there, you’ll be typically charged a small fee, around 50 cents, per additional cut. While this doesn’t add up to much for just a few cuts, if you’re having Home Depot make all the cuts on a large project, those fees will quickly add up. Home Depot has a free cutting service that you can use when you purchase wood at their store, but they won’t allow you to bring in other woods from your home or from other stores.
Can Home Depot Cut Wood for You?
Retailers will likely never allow you to use their power tools for safety and liability reasons. Home Depot’s cutting services can really come in handy, especially if you are working on a project that involves a lot of wood. Before you load up a cart with dozens of heavy boards, however, you should understand the capabilities and limitations of Home Depot’s cutting services.
Your best bet may be to hire by word of mouth and ask around your neighborhood to see if you can pay someone a few bucks to cut your wood to measure. Your best bet is to only use the service if you need to have wood cut to a more manageable size. For example, you might have a sheet of plywood that you need cut in half in order to fit into your vehicle.
Some redwoods that are rot-sensitive may not require any care at all, while others may require more time and attention than usual for a healthy tree. Customers can check out Home Depot reviews on Trustpilot here. Customers can find Home Depot’s vast assortment of lumber and wood products. Home Depot currently charges a $59 fee to deliver lumber to home or job site.
However, don’t be surprised if the employee isn’t able to answer you over the phone. Or, if when you arrive at the store, the situation has changed and now there’s a line of people waiting to get wood. Also there’s CS Hardwoods on Hwy 62 ‘twixt Medford and White City.
Recently the store put up signs stating that the staff will cut wood so you can fit it into your vehicle. In other words, Lowe’s is being very clear that they are not there to make precise cuts for your project. Just as is recommended with Home Depot, it is best to call your specific Lowe’s location and confirm they can provide the services you require. Home Depot cuts wood for customers that purchase the wood from their store for free.
Some people believe that the wood is tough and does not need to be cut very carefully. Each wood has its pros and cons, so it’s important to compare the two before making a decision. Customers can track their orders’ delivery status online or by phone.
However, also like Home Dept, it’s up to the manager’s discretion. Depending on your situation and the condition of the wood, they might take it back and offer store credit. But even if they do the cutting, if you wish to return the wood, you might be out of luck. Home Depot delivers to virtually all areas in the United States, including Alaska and Hawaii. However, deliveries to Alaska and Hawaii may get an additional remote surcharge.

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